Privacy policy

Privacy policy

Privacy policy

At Raiqa Labs, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, platform, or services.


1. Information We Collect


We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company details, and other information you provide when filling out forms or communicating with us.

  • Usage Data: Information on how you interact with our website or platform, such as IP address, device type, browser, pages visited, and time spent.

  • Content & Inputs: Prompts, campaign details, or creative requests you share with our AI assistant.

  • Cookies & Tracking Technologies: We use cookies to improve your browsing experience. You can manage cookie settings through your browser.


2. How We Use Your Information


We use the information we collect for purposes including:

  • To Provide and Improve Services: Deliver AI + human-powered marketing campaigns tailored to your needs.

  • Personalization: Recommend strategies, content, and campaigns based on your preferences.

  • Communication: Send service updates, support responses, and relevant marketing insights.

  • Analytics: Monitor usage patterns to improve our platform’s performance and features.


3. Data Sharing and Disclosure


We respect your privacy. Your personal data will never be sold or rented. We may share data only in these cases:

  • Service Providers: With trusted third-party vendors who assist in operating our services (under strict confidentiality).

  • Legal Obligations: When required by law or to protect our rights and users.


4. Data Security


We use enterprise-grade encryption and compliance standards to protect your data. While we take every precaution, no system is 100% immune to risks.


5. Your Rights


You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of non-essential communications at any time.

  • Request details about how your data is used.

To exercise your rights, contact us at hello@raiqalabs.com.


6. Updates to This Policy


We may update this Privacy Policy periodically. Any changes will be reflected on this page with a revised date.


7. Contact Us


If you have questions about this Privacy Policy or how your data is handled, please contact us:


📧 Email: hello@raiqalabs.com

💬 WhatsApp: +61 468 011 468